السلام عليكم — Welcome
Ismail Elom
Studied my way out. Now building my way forward.
Engineer in the day. Ascendant by night.
The Path
Meknes to
Seattle
Every step was deliberate. An introverted kid who decided the only way forward was out.
The Beginning
Born in Meknes. An introverted kid who stayed home, studied hard, and played Mario Kart with family on a beat-up PC. First taste of gaming — and it stuck forever.
The Leap
Left Morocco on a Moroccan Merit Scholarship — top 4% in the country. Enrolled at Enseirb-Matmeca Bordeaux-INP for an MS in Computer Science. Also earned the French Government Excellence Scholarship. The goal was never France itself — it was getting to the next door.
Enseirb-Matmeca Bordeaux-INP — MS in Computer Science
The Destination
Crossed the Atlantic on the Aquitaine Region Mobility Scholarship. Master's in AI at Illinois Institute of Technology — 4.0 GPA. Researched unsupervised neural tracing models with Ph.D. students. Then the offer came.
Illinois Institute of Technology — MS in AI, 4.0 GPA
Amazon
SDE at Amazon Health Services. Built health.amazon.com, launched the Health Benefits Connector with Omada, helped integrate One Medical into Prime for 200M+ members. Promoted to SDE 2.
SDE → SDE 2, Amazon Health Services
Building Forward
Four years in. Shipped Health AI. Own the Medical Care navigation used by millions. Still hungry. Dreaming about what gaming could become in Morocco.
Professional
What I
Build
SDE 2 at Amazon Health Services. Building experiences that millions of people use to access healthcare.
“When you land on these pages, you're on infrastructure I set up. You're seeing code I personally wrote and reviewed. You're using tools I poured everything into building.”
Amazon Health AI
2024
Contributed to the launch of Amazon's AI-powered health agentic assistant — helping millions of customers assess symptoms, navigate care options, and match with providers. Seeing real people thank this tool in reviews gives me butterflies.
- AI-powered symptom assessment and care navigation
- Provider matching serving millions of customers
- Real customer impact — people thanking it in reviews
You'll be landing on infrastructure I helped build.
Medical Care Navigation
2024–Present
Designed and implemented the Medical Care flyout on Amazon.com's top nav and the mobile bottom sheet. Significantly increased user engagement with Amazon's health services. Every page behind those links — I own them or know them inside out.
- Desktop flyout navigation — owned and mentored implementation
- Mobile bottom sheet — elegant, responsive, high-traffic
- Unified sub-navigation across all health services
- Serving millions of customers daily
Amazon Clinic Rebrand
2024
Played a key role in consolidating and rebranding Amazon Clinic into Amazon One Medical's Pay-per-visit telehealth service. Developed competitive pricing models making it one of the most affordable telehealth services on the market.
- Full rebrand from Amazon Clinic to One Medical Pay-per-visit
- Competitive telehealth pricing — among the most affordable
Health Benefits Connector
2022–2024
Played a pivotal role in launching Amazon's health condition management program — originally partnering with Omada Health, now expanded to 10+ programs with partners including Teladoc, Hinge Health, Progyny, Fay, Rula, and Berry Street. Connecting customers with chronic condition management services covered by their employers and insurers.
- Weight loss, diabetes, high blood pressure management
- Mental health, fertility, menopause & midlife care
- Joint & muscle pain, pelvic floor therapy, nutrition
- 75% of users find programs covered by their employer
One Medical + Prime Integration
2023
Assisted on the integration of One Medical into Amazon Prime, enabling discounted memberships for Prime subscribers. Helped 200+ million Prime members access boutique primary care — virtual and in-person.
- $100 discount for Prime members on One Medical
- Seamless access to primary care for 200M+ members
health.amazon.com
2022–2023
Contributed to the creation of the health subdomain — centralizing all Amazon health services under one roof: One Medical, Pay-per-visit, Health Benefits Connector, Amazon Pharmacy, and Health AI.
- Single entry point for all Amazon health services
- Unified experience across multiple health products
Before Amazon
Jan–Aug 2022
AI Researcher
Illinois Institute of Technology — Chicago, IL
Implemented and evaluated an unsupervised neural tracing model in densely labeled multispectral brainbow images with 2 Ph.D. and 2 Master's students. Proposed ideas that helped the model outperform state-of-the-art approaches.
May–Aug 2021
DevOps & Software Dev Intern
Mugnsoft — Paris, France
Built data pipeline tools at an APM startup — extracting data from HARs, transferring to Splunk/InfluxDB via Go, and implementing concurrency control with semaphores and parallel computing.
zelom_leundead
The
Gamer
“It started on a beat-up family PC in Meknes. Mario Kart. The whole family crowded around, taking turns. Then came the PSP — Pro Evolution Soccer, passed between cousins because not everyone had one. Then Counter-Strike 1.6. That was the one that hooked me for life.”
Gaming was never just a hobby. It was how I connected with family, with friends, with people across the world. It was community before I knew what that word meant.
Mario Kart
The Early DaysFirst game ever. An old family PC, everyone gathered around. This is where it all started.
Pro Evolution Soccer & God of War
PSP Era Neighborhood ChampionOne PSP, shared between family and friends. PES for the competitive trash talk. God of War: Ghost of Sparta for the solo grind — damn near completed that game five times. In hindsight, I wish I'd bought one bitcoin instead.
Counter-Strike 1.6
The AwakeningThe game that turned casual gaming into a passion. Aim maps, dust2, the culture.
CS:GO
Competitive Era Supreme Master First ClassOne rank below Global Elite. Proved I could hang at the top. But the top rank slipped away.
Valorant
France → USA Ascendant 2Played almost every day from launch until I left France. Climbed to Ascendant 2. Competed in official Riot tournaments — semi-finalist in Morocco's Valorant Tour and quarter-finalist in France's.
Deadlock
Now Ascendant 2One tier below the final rank — Eternus. Wait... Ascendant 2? Again? At this point it's not a rank, it's a personality trait. Three different games, three different engines, same ceiling. The universe is telling me something and I'm choosing not to listen.
Competitive Esports
Semi-Finalist
Morocco Valorant Tour (Riot Games)
2020
Quarter-Finalist
France Valorant Tour (Riot Games)
2020
Member
Minjara Esports Club, Morocco
2018–2021
Member
Illinois Tech Esports, IIT
2021–2022
Currently grinding Deadlock
Ascendant 2 — one tier from the top. Chasing Eternus.
Valorant? Ascendant 2. Deadlock? Ascendant 2. At this point, my tombstone will say Ascendant 2.
Experiences
Always
Down
I don't shy from first experiences. If my friends suggest something I've never done — I'm in. Every time. No hesitation.
Skydiving
USA
Jumped out of a plane. The freefall silence before the chute opens — nothing compares.
Paragliding
Morocco
Floating above the Atlas Mountains. The world looks different from up there.
Night in the Sahara
Morocco
Camels, dunes, and a sky with more stars than I knew existed. Slept in the desert under the open sky.
Go-Karting
Various
The closest thing to racing in real life. Competitive by nature — even on a kart track.
Hiking
Pacific Northwest
Seattle might be gloomy, but the trails are worth it. Nature recharges the mind.
Las Vegas
Nevada
What happens in Vegas stays in Vegas. Which is convenient, because I genuinely don't remember half of it. The desert heat does things to your brain.
Death Valley
California — Hottest place on Earth
Visited the hottest place on the planet. Found the white salt flats, licked the ground like a rational adult. It's salty. Science confirmed.
The Vision
One day there will be a Moroccan team at Worlds.
We have the players. We just need the infrastructure.
The problem was never talent. It's infrastructure. It's opportunity. It's someone believing it's possible and building the path.
Moroccan football came from nothing. The Atlas Lions showed the world what was possible when you combine raw talent with belief. Gaming can have the same moment. And I want to be part of making that happen.
“I'm actively thinking about how to make this real — and make it sustainable. Not charity. A business. Because the only way to build something that lasts is to build something that sustains itself.”